WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

My adaptation is not working. Who can I speak to?  

If an adaptation is not working, the adaptations installer who fitted the adaptation is the best person to talk to. All routine repairs are included in the cost of your lease.

If damage is caused by an accident, call our insurance provider on 0300 037 3737 to register a claim.

Learn more about damage cover

Related FAQs

How often does my vehicle need servicing? 

How often your vehicle needs servicing depends on the manufacturer, mileage and time you've had it.

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What happens if my vehicle needs repairs or stops running properly?  

Your dealer will arrange for your vehicle to be serviced or repaired.

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What can I do if my vehicle is not getting the advertised miles per gallon (MPG)?  

You should only use the MPG as a guide as the real MPG is likely to be lower.

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Why does my vehicle not have a spare wheel?  

Many new cars do not have a spare wheel, but there are other solutions available.

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What is a diesel particulate filter (DPF) and how do I get it fixed?

A DPF helps to lower air polution from your car.

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