WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

How long will it take to get my new vehicle?

The time it takes to get your vehicle depends on the manufacturer and model you order.

At the moment, there are also some supply issues and a shortage of new cars. This will probably carry on for the foreseeable future.

When you choose your vehicle

You might find ordering from a different manufacturer means you’ll get it faster.

After you apply

Stay in touch with your dealer or supplier. They should let you know if there are any unexpected delays and will contact you once your vehicle is ready.

If you’ve already got a Scheme vehicle

You cannot pick your new vehicle up until after the end date of your current agreement.

If you've ordered but you want to cancel or change your order

Get in touch with your dealer or supplier. You might be charged a fee.

Learn about ordering your vehicle
Learn more about vehicle delays

Related FAQs

How do I apply and can I change my mind?

Get in touch with a your dealer or supplier to make, change or cancel your application.

Read more

What is the average miles per gallon (MPG) for a vehicle?

Find out each vehicle's MPG when you search or the manufacturer's website.

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Which colours can I get a vehicle in?

Your dealer can tell you which colour and paint finishes each vehicle can have.

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Can I smoke in my vehicle?

You can smoke in your vehicle unless someone under 18 is with you.

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What is a statement of responsibilities and suitability confirmation form?

The form helps us make sure no one misuses their Scheme vehicle.

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What is a manual driving check?

When you apply to lease a Scheme vehicle, we’ll check the licence of each proposed driver.

Read more