WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

How do I charge with Motability Go Charge?

Once you’re set up in the app and you’ve added your payment details, here’s how to get started with Motability Go Charge.

There’s no need to add money to your account before you charge, and we do not preload your card with any credit.

  • Tap on a pin. These represent chargepoints
  • You’ll see all the information you need about that chargepoint, like whether it’s available
  • Use the app’s navigation if you need help getting there
  • When you arrive, follow the instructions on the charging device
  • Plug your cable in, then either tap your Go Charge card on the card reader, or use the app
  • Keep and eye on how much you’re spending in the app, while you charge
  • Stop charging in the app, on the device or using your car’s features
  • Disconnect the cable

You’ll never pay more than the operator’s ‘pay as you go’ tariff, when you use Go Charge. The tariff you pay depends on the chargepoint operator and speed of the charger. You can see tariffs in the app.

You’ll pay for the energy you used straight from the payment details you added to your app.

This usually happens within 24 hours but can take up to 48 hours. You can see your charge history in your app too.

Learn more about Go Charge

Related FAQs

How long does it take to charge an electric car?

This depends on which chargepoint you use.

Read more

What happens if I run out of charge?

If your vehicle runs out of charge while you're away from home, the RAC will recover your vehicle or charge your car.

Read more

Are all charging cables the same?

The type of plug your specific car has might affect which public chargepoints you can use.

Read more

Can I use a three-pin charging cable?

Three-pin and extension charging cables might be OK to use in an emergency, but they might cause damage.

Read more

I did not get my bp pulse code. What do I do?

Please speak to bp pulse and they’ll help.

Read more

Why is my Motability Go Charge card not working?

Your Go Charge card might not start your charging session for a few different reasons. This could be because of the chargepoint, device reader, or your account.

Read more