WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

What is a diesel particulate filter (DPF) and how do I get it fixed?

Some diesel cars have a Diesel Particulate Filter (DPF). They catch bits of soot that come from the exhaust to lower air pollution from your car. They have an automated self-cleaning process that starts when you drive for 10 to 15 minutes at over 40mph.

If it gets blocked, a warning light will appear on your instrument panel. The light should turn off if you drive your car for 10 to 15 minutes at over 40mph. If not, take your car to your dealer.

Your dealer can help you decide if a diesel vehicle is right for you.

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Related FAQs

How often does my vehicle need servicing? 

How often your vehicle needs servicing depends on the manufacturer, mileage and time you've had it.

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What happens if my vehicle needs repairs or stops running properly?  

Your dealer will arrange for your vehicle to be serviced or repaired.

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What can I do if my vehicle is not getting the advertised miles per gallon (MPG)?  

You should only use the MPG as a guide as the real MPG is likely to be lower.

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Why does my vehicle not have a spare wheel?  

Many new cars do not have a spare wheel, but there are other solutions available.

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My adaptation is not working. Who can I speak to?  

Your adaptations installer is the best person to talk to.

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Can I change my dealer in the Motability Scheme online account?

Yes, if you have a car on the Scheme, you can update who your managing dealer is in the ‘Current lease’ section of your account, without speaking to us.

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