WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

Who do I tell when I'm moving home?

Please let us know if your address or contact details change. You can easily update these in your Motability Scheme online account.

This will stop us sending post to your old address.

You’ll also need to let your allowance provider and dealer know.

If all your details do not match

You’ll experience a delay when you apply for a new vehicle.

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Related FAQs

Can I use web messenger?

Yes – when our advisors are available, you’ll see a button pop up on our contact page.

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Will you ever call me?

There might be times when we need to call you.

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How do I add a nominee?

You can use our form to add a new ‘nominee’ to your account, so we can speak to them on your behalf.

Read more