New pricing updates

You’ll see updated prices for the new pricing quarter on Monday 1 April. This might be a little later in the day than usual. We'll update this message as soon as we've made the changes.

WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

Get a chargepoint at home

Have you thought about a home chargepoint?

A home chargepoint is the most convenient and cost-effective way of charging your electric car.

We can only arrange a chargepoint installation at your home for your first fully electric car on the Motability Scheme.

We’ll arrange and cover the cost of a home chargepoint and a standard installation. 

You’ll have to pay extra if you need a non-standard installation. For example, if your electrical equipment needs to be upgraded or your parking space is not next to your home.

How a home installation works

You’ll need to have off-road parking next to your home, like a driveway or garage.

After we’ve approved your application, we’ll allocate you to your chargepoint provider.

They’ll contact you first, then arrange to send someone out to you to install a 7kW chargepoint.

It's easier to have one person your chargepoint provider can speak to, throughout your installation.

Check you have permission first

If you do not own your property or if it's a flat or leasehold, you'll need to ask for permission to have a home chargepoint installed.

If you move home 

Think about whether you're likely to move to a new house during your lease.

We’ll only pay for your first chargepoint to be installed, for your first fully electric car. So if you need a new chargepoint, you’ll need to pay for this and it could cost you from £750.

Prepare for your survey

Send photos and information to check your chargepoint can be installed  

Your chargepoint provider will contact you within three working days of us approving your application.

They’ll ask you to send some information and take some photos of where you want the charger fitted and a few other things.

What you'll need for the survey

Here’s everything you’ll need to find and have ready for your chargepoint provider, when you complete a survey by text. If you cannot complete this, they’ll send someone out instead.

Your Meter Point Administration Number (MPAN)

You’ll find this on your electricity bill. It’s usually called a ‘Supply number' and it's 21-digits long.

Here’s what it looks like:

An image of an electricity bill, highlighting the Meter Point Administration Number (MPAN)
Meter Point Administration Number (MPAN)

Take some pictures

You'll need to think about where the chargepoint will go and take a picture of the parking space, ready for the survey.

You'll also need to look for these and take pictures of them:

  • Fuse box
  • Electric meter
  • Earth bonding
  • Fuse cutout
  • Water bonding
  • Gas bonding

Here's what they look like, to help you find them:

Things to think about first

You'll need to pay if it's a non-standard installation, so make sure you're familiar with this first.

Some people need to have their electricity supply de-looped. This means separating your supply from your neighbours' supply, if you share a single electricity supply circuit. The cost of this is not included in your package and you'll need to organise this with your energy provider.

We recommend you have the chargepoint fitted before your new car is due to be delivered, so your installer can solve any complications.

Illustration of an electric car charging at a home chargepoint on a private drive

What happens on the installation day?

Your chargepoint provider will arrange an installation date with you.

You might need to download some apps. Try to download these before they arrive. Make sure you clear any items that might be in the way of the fuse box or meter.

They'll contact you to give you a rough arrival window, so you can make sure you're home.

Your chargepoint installers will be able to identify themselves, so you know it’s them.

We'll give you a three-year warranty if the box is faulty or needs to be replaced. After the three years, you can consider buying some extra warranty, privately.

How long does it take?

It’s tricky to say how long it might take, as each installation can be different.

Generally, they’ll fit the charger not too far from your main fuse box, which can take up to two hours.

If it’s more complicated, like completing groundworks or updating the electrics in your home, this could take up to five hours.

You’ll have a demonstration

Your installer will make sure you're comfortable with how your chargepoint works and how to use it. We’ll tell you how to get support after your installation too, if you need it.

If you have any questions or issues with your home chargepoint, please speak to your chargepoint installer directly.

Illustration of a man holding a phone and planning his journey

Sign up to our new electric car series

It's our exciting email series for anyone looking to learn more about electric vehicles (EVs). We’ll explain how they work and show you what life with one could look like. You’ll get one email each week, for eight weeks.

Sign up now

Speak to a dealer

You can start applying online. Then visit a Motability Scheme dealer and they’ll order your electric car for you.

Find a dealer

What you’ll get in our worry‑free package

Illustration of an electric car

A brand-new vehicle

It’ll arrive new and adapted, if you need it.

Illustration of a paper document

Insurance cover

We’ll arrange this for you. You can add up to three named drivers and can change these at any time.

Illustration of a steering wheel

Breakdown cover

We’ll give you RAC cover, so you can travel with peace of mind.

Illustration of a car coolant reservoir

Servicing and MOT

We’ll cover your regular services and routine repairs, to keep your vehicle running perfectly.

Illustration of a battery half charged

Support with your electric car

We’ll arrange and cover the cost of a home chargepoint and a standard installation, or give you access to the bp pulse network of over 9,000 public chargepoints. This depends on a few things.

Next: Get your electric car

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