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    How do I remove or alter my bank details from my Motability Scheme online account?

    You can view the bank details you have provided by navigating to the personal details section of your account. To update these details, click ‘Change bank details’ and follow the onscreen steps to complete the process.

    If you would like to remove your bank details and revert to cheque payments, please contact our Customer Services team on 0300 456 4566.

    They will be able to delete your existing bank details from your Motability Scheme online account. Please note that for security reasons our advisors can only delete your bank details, they cannot view, amend or update your details.

    Create a Motability Scheme online accountOpens in new window

    Or sign into your account if you are already set up.

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