Will I get any confirmation of my application?
Yes, once the application has been made, we will run some eligibility and insurance checks. Then once we have accepted your application, you will be sent a letter confirming details of your order. Please note that this will usually be sent within two weeks of making an application, however if you have not received a letter within this timeframe you should contact your dealer.
You can also view details of your application, your PIN number and easily edit your personal details by creating a Motability Scheme online account. Please note that only car or WAV customers without an appointee can create an account at this time. Find out more
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