Allowances and rates
You need to receive one of these qualifying mobility allowances, with at least 12 months left, to be eligible to join the Motability Scheme.
Mobility allowances
If you get a mobility allowance because you have a disability or condition that makes it harder to get around, you might be able to use it to lease a vehicle through the Motability Scheme.
To apply, you need to receive one of the qualifying mobility allowances and have at least 12 months left on your award.
Contact details
Disability Living Allowance (DLA) or Personal Independence Payment (PIP)
You can contact the Department for Work and Pensions (DWP) by phone or Visit the DWP website(opens in a new window).
Contact details for DLA:
If you were born after 8 April 1948 call 0800 121 4600.
Or if you’re hard of hearing and you want to use a Text Relay Service(opens in a new window), on 18001 then 0800 121 4600.
If you were born before 8 April 1948 call 0800 731 0122.
Or if you’re hard of hearing and you want to use a Text Relay Service(opens in a new window), on 18001 then 0800 731 0122.
Lines are open Monday to Friday, 9am to 5pm, Saturday, 8am to 4pm and are closed on Sunday.
Contact details for PIP:
Call 0800 121 4433
Lines are open Monday to Friday, 9am to 5pm, Saturday, 8am to 4pm and are closed on Sunday.
Disability Living Allowance (DLA) Northern Ireland
You can contact the Department for Communities (NI) by phone or visit the Visit their website(opens in a new window)
Contact details for DLA:
Call 0800 587 0912
Lines are open Monday to Friday, 9am to 4pm.
Closed on Saturday, Sunday and bank holidays.
Contact details for PIP:
Call 0800 121 4433
Lines are open Monday to Friday, 9am to 4pm.
Closed on Saturday, Sunday and bank holidays.
War Pensioners' Mobility Supplement (WPMS) or Armed Forces Independence Payment (AFIP)
You can call Veterans UK on 0808 191 4218 or visit the Visit their website(opens in a new window)
Lines are open Monday to Friday, 8am to 4pm.
Closed on Saturday, Sunday and bank holidays.
When the helpline is closed, you'll be given the option to speak to The Samaritans instead, who are open all day.
Child Disability Payment, Adult Disability Payment or Scottish Adult Disability Living Allowance
You can call Social Security Scotland on 0800 182 2222 or visit the Visit their website(opens in a new window)
Lines are open Monday to Friday, 8am to 6pm.
Closed on Saturday, Sunday and bank holidays.
Related FAQs
Am I eligible to join the Scheme?
You need a qualifying mobility allowance with at least 12 months left to apply to join the Scheme. Check if you're eligible.
Can two people in my home be on the Scheme?
You can have as many people in your home on the Scheme as you want, as long as they’re all eligible to join.
Can I join the Scheme on Attendance Allowance?
You cannot apply to join the Scheme if you receive Attendance Allowance.
Can young people join the Scheme?
Young people can join the Scheme, but what they can do and how they join depends on their age and whether they’re the customer.