How you pay and what it costs
We make paying simple – we’ll receive your payments straight from your allowance provider.
You’ll exchange your mobility allowance for a brand-new car, Wheelchair Accessible Vehicle (WAVWheelchair Accessible Vehicle), scooter or powered wheelchair.
We’ll receive your payments straight from your allowance provider, to make paying simple.
How much you pay depends on the allowance you receive.
Choose your allowance and look for the part or component you receive to find out how much you get each week.
You can exchange all or part of your mobility allowance, but for most of our vehicles you’ll need to use all of it.
So you know – you might need to top this up with an Advance Payment. If you choose any optional extras, you’ll need to pay extra for these too.
It’s the amount you need to pay upfront for some vehicles. It’s in addition to your weekly mobility allowance. It's not a deposit and it’s non-refundable.
If you need to pay one, the amount is fixed when you order your car.
Did you know you might be eligible for a grant? If you need a certain type of car or WAVWheelchair Accessible Vehicle but you cannot afford the Advance Payment, you might be able to get financial help. They’re means-tested, so it depends on your circumstances. Visit the Motability Foundation website to find out more about who can apply and how to apply.
Bank transfer – every dealer accepts this, but you’ll likely need to send the payment one or two days before you get your vehicle
Cheque – dealers do not accept these
Cash – most dealers do not accept this, but this is down to each dealer’s discretion
Your dealer will let you know which payment methods they accept.
Ipsos interviewed 601 Motability Scheme customers over the phone between 23 February 2023 and 15 March 2023