Order your vehicle
Once you’re ready to order, you might go to a dealer, or a supplier might come to you, depending on the vehicle you’re looking for.
Visit a dealer or contact a supplier
Once you’re ready, visit a dealer if you’re looking for a car, scooter or powered wheelchair, and they’ll help you order.
If you’re searching for a WAVWheelchair Accessible Vehicle supplier or adaptations installer, don’t worry about how far away they are – they’ll come to you, then they’ll help you order.
Create an accountWhat you need to bring or have with you
- Certificate of entitlement – this is your award letter from your allowance provider. It says which allowance you have and how long it’s for – it needs to show you have at least 12 months left
- Driver fair processing declaration form – if you get a car or WAVWheelchair Accessible Vehicle, if your named driver cannot be with you, they need to complete this form first. This lets us check the details of your nominated drivers with the DVLA
- Grant details – if you’ve been awarded a grant from Motability, the charity
- Proof of your address – a recent bill or bank statement for every named driver
- Your driving licences – if you get a car or Wheelchair Accessible Vehicle (WAVWheelchair Accessible Vehicle), a driving licence for every named driver, and any details of previous accidents or driving convictions
Please make sure your address matches on all of the documents you give us.
You need to be there to place the order yourself, unless you have an appointee to represent you.
You could get a £250 New Vehicle Payment
If you’re joining the Scheme for the first time and you order your first vehicle during 2022, you’ll receive this after you collect your new vehicle.
If you order a scooter or powered wheelchair, you’ll receive a £100 New Product Payment instead.
You can only get this payment once.
Need more help?
Visit a Motability Scheme dealer and they’ll help you apply and order.
Find a dealer
Not sure which vehicle is right for you?
Use our tool to work out which type of vehicle suits you best.
Find what suits youIf you’re considering one of our electric cars, speak to your dealer about your charging options first. Learn more
What you’ll get in our worry‑free package
Insurance cover
We’ll arrange this for you. You can add up to three named drivers and can change these at any time.
Servicing and MOT
We’ll cover your regular services and routine repairs, to keep your vehicle running perfectly.
Breakdown cover
We’ll give you breakdown cover, so you can travel with peace of mind.
Support with your electric car
We’ll arrange and cover the standard cost of a home chargepoint and its installation, or give you access to the bp pulse network of over 9,000 public chargepoints.
