Have you tried your online account?
You can do a lot in your account. Join over 665,000 customers who flexibly manage their lease in their online account.
Who to contact and how
Most requests, questions or complaints are best dealt with by the area most closely involved, so please contact the relevant service provider directly first. You'll see who to contact in the options below.
Question about your vehicle?
Includes: Accidents and insurance | Breakdowns | Servicing, MOT and maintenance | Tyre | V5C | Dealer questions | Electric cars | Windows and glass
Question about the Scheme?
Includes: Motability Foundation and financial support | Allowances | Request an information pack | Press and media enquiries
Need to speak to us?
This could be to give us feedback, raise a complaint or anything else. You’ll also find our contact phone number, if you need to call us.
What’s changing on the Scheme
We’re updating the Scheme from 1 July. This follows tax changes in the Government’s Autumn Budget last year. We’ve created a dedicated page with the latest information, so you can stay up to date.