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If your allowance ends
If your allowance ends during your lease, you will not be eligible for the Motability Scheme anymore, but we’ll support you through this.
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- How we’ll support you
- If you had an unsuccessful reassessment
How we'll support you
If your allowance ends we'll write to you with all the information you need, including details of any support payments you're entitled to. You can call us on 0345 155 6011 or speak to us using web messenger to talk to us about this.
Depending on your situation you'll have up to eight weeks from your allowance payments ending to return your car or WAVWheelchair Accessible Vehicle.
We’ll return any Advance Payment you paid on a pro-rata basis and you might also be eligible for a pro-rata Good Condition Payment.
If you had an unsuccessful reassessment
You’ll get a support package if you’re not eligible for the Scheme anymore because of an unsuccessful Disability Living Allowance (DLA) to Personal Independence Payment (PIP) reassessment.
