Your lease package
You’ll get a full package so you can use your scooter or powered wheelchair worry-free.
Our customer service team
Regular servicing and maintenance is included as part of your worry-free package for your scooter or powered wheelchair. Any routine repairs are included in your agreement at no extra cost.
If your scooter or powered wheelchair breaks down while you are out and about, or you have an accident, you can be confident that the Motability Assist helpline and recovery staff are trained to handle your calls. They’re available all day, every day, all year round.
After your scooter or powered wheelchair has been recovered, your dealer will then help you make sure any repairs are taken care of.
Tyre and battery replacements are included in your lease package for your scooter or powered wheelchair.
We’ll replace scooter or powered wheelchair tyre damage through normal use at no extra cost, subject to our fair usage policy. If you have air-filled tyres, this cover also includes punctured repairs.
If there are any problems with your product's battery, contact your dealer and ask them to check it. If they find it's faulty, we’ll make sure it’s replaced for you as part of our worry-free package.