WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

Order your scooter or powered wheelchair

Once you’ve chosen the right product for you, your dealer will do the rest.

Start your order 

Once you’ve chosen a scooter or powered wheelchair, your dealer will place the order for you. 

After we receive the order from your dealer, we’ll check it over before passing it back to your dealer who will then order the product.

We’ll then send you a letter to confirm all of the details of your order. The letter will include a copy of your Contract Hire Terms and Conditions, and also your Personal Identification Number (PIN), which you’ll need to keep safe.

What you’ll need

  • Statement of Responsibilities and Suitability confirmation: this confirms that you understand and agree to follow the Motability Scheme rules about how you can use your scooter or powered wheelchair
  • Certificate of entitlement: this is a letter for your award from either the DWP or Veterans UK confirming which allowance you have and how long you have it for
A woman helps a boy in a wheelchair look at a laptop

Speak to a dealer

It’s important to talk to a dealer when you’re ready, to check if your choice suits you. They’ll arrange test drives and place your order.

Find a dealer

What you’ll get in our worry‑free package

Insurance cover

Insurance cover

We’ll arrange this for you.

Illustration of cogs

Servicing and maintenance

We’ll cover your regular services and routine repairs, to keep your product running perfectly.

Breakdown cover

Breakdown cover

We’ll give you Motability Assist cover, so you can travel with peace of mind.

Illustration of a speech bubble

Continued support

Call your dealer and they’ll be happy to help.

Next: Get your scooter or powered wheelchair