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Get your scooter or powered wheelchair

When you place your order, your dealer will help you every step of the way until your scooter or powered wheelchair is delivered. 

When the big day arrives

After your dealer places your order, they’ll let you know when your scooter or powered wheelchair will be delivered. When your product gets delivered, your dealer will demonstrate how to use it. They’ll also show you how to charge your product.

Did you know your scooter or powered wheelchair will be delivered to you at home?

 

Final checks

  • Test drive your scooter or powered wheelchair. This is to make sure you feel confident using it so you can get the most out of your product
  • Give your dealer your PIN. They’ll enter your PIN into the Scheme’s system to confirm that you accept your Contact Hire Terms and Conditions
  • Once your lease agreement is live, we’ll send you a copy of your Lease Agreement within three days
A woman sitting on a mobility scooter, talking to man outside a shop
Illustration of a woman with a walking stick looking lovingly at and taking a photo of a powered wheelchair

Enjoy your product

If you do not have any more questions, give your dealer your PIN and the product is yours.

Speak to a dealer

It’s important to talk to a dealer when you’re ready, to check if your choice suits you. They’ll arrange test drives and place your order.

Find a dealer

What you’ll get in our worry‑free package

Insurance cover

Insurance cover

We’ll arrange this for you.

Illustration of cogs

Servicing and maintenance

We’ll cover your regular services and routine repairs, to keep your product running perfectly.

Breakdown cover

Breakdown cover

We’ll give you Motability Assist cover, so you can travel with peace of mind.

Illustration of a speech bubble

Continued support

Call your dealer and they’ll be happy to help.