Have you thought about a home chargepoint?
A home chargepoint is the most convenient and cost-effective way of charging your electric car.
We can only arrange a chargepoint installation at your home for your first fully electric car on the Motability Scheme.
We’ll arrange and cover the cost of a home chargepoint and a standard installation.
You’ll have to pay extra if you need a non-standard installation. For example, if your electrical equipment needs to be upgraded or your parking space is not next to your home.
How a home installation works
You’ll need to have off-road parking next to your home, like a driveway or garage.
After we’ve approved your application, we’ll allocate you to your chargepoint provider.
They’ll contact you first, then arrange to send someone out to you to install a 7kW chargepoint.
It's easier to have one person your chargepoint provider can speak to, throughout your installation.
Check you have permission first
If you do not own your property or if it's a flat or leasehold, you'll need to ask for permission to have a home chargepoint installed.
If you move home
Think about whether you're likely to move to a new house during your lease.
We’ll only pay for your first chargepoint to be installed, for your first fully electric car. So if you need a new chargepoint, you’ll need to pay for this and it could cost you from £750.
Prepare for your survey
Send photos and information to check your chargepoint can be installed
Your chargepoint provider will contact you within three working days of us approving your application.
They’ll ask you to send some information and take some photos of where you want the charger fitted and a few other things.
What you'll need for the survey
Here’s everything you’ll need to find and have ready for your chargepoint provider, when you complete a survey by text. If you cannot complete this, they’ll send someone out instead.
Your Meter Point Administration Number (MPAN)
You’ll find this on your electricity bill. It’s usually called a ‘Supply number' and it's 21-digits long.
Here’s what it looks like:
Take some pictures
You'll need to think about where the chargepoint will go and take a picture of the parking space, ready for the survey.
You'll also need to look for these and take pictures of them:
- Fuse box
- Electric meter
- Earth bonding
- Fuse cutout
- Water bonding
- Gas bonding
Here's what they look like, to help you find them:
Things to think about first
You'll need to pay if it's a non-standard installation, so make sure you're familiar with this first.
Some people need to have their electricity supply de-looped. This means separating your supply from your neighbours' supply, if you share a single electricity supply circuit. The cost of this is not included in your package and you'll need to organise this with your energy provider.
We recommend you have the chargepoint fitted before your new car is due to be delivered, so your installer can solve any complications.
What happens on the installation day?
Your chargepoint provider will arrange an installation date with you.
You might need to download some apps. Try to download these before they arrive. Make sure you clear any items that might be in the way of the fuse box or meter.
They'll contact you to give you a rough arrival window, so you can make sure you're home.
Your chargepoint installers will be able to identify themselves, so you know it’s them.
We'll give you a three-year warranty if the box is faulty or needs to be replaced. After the three years, you can consider buying some extra warranty, privately.
How long does it take?
It’s tricky to say how long it might take, as each installation can be different.
Generally, they’ll fit the charger not too far from your main fuse box, which can take up to two hours.
If it’s more complicated, like completing groundworks or updating the electrics in your home, this could take up to five hours.
You’ll have a demonstration
Your installer will make sure you're comfortable with how your chargepoint works and how to use it. We’ll tell you how to get support after your installation too, if you need it.
If you have any questions or issues with your home chargepoint, please speak to your chargepoint installer directly.