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Get your Wheelchair Accessible Vehicle

When the big day arrives

Once your Wheelchair Accessible Vehicle is ready, your supplier will deliver it to your home. They’ll show you around your new Wheelchair Accessible Vehicle and how the features work.

Take some time to practise using these, especially the ramp and tie-down restraints, and ask the supplier any questions.

Speak to your supplier before you order about how long it might take for your Wheelchair Accessible Vehicle to be delivered

Your check at home

About a month after you get your Wheelchair Accessible Vehicle, your supplier will offer you a free check at home to make sure it’s meeting your needs and expectations. This includes a reminder of how the features and functions of your new Wheelchair Accessible Vehicle work.

A few final reminders

  • Welcome pack and handbook: Read these, to make sure you understand everything you need to know about your new Wheelchair Accessible Vehicle.
  • Insurance documents: Make sure you check all your nominated drivers are listed.
A woman sitting in a wheelchair as the driver, in a WAV
Illustration of a woman with a walking stick looking lovingly at and taking a photo of a WAV

Enjoy your Wheelchair Accessible Vehicle

Once you’re happy with it, give your PIN to the supplier and start enjoying your freedom.

Speak to a Wheelchair Accessible Vehicle supplier

You can start applying online, from the comfort of your home. Then speak to a Wheelchair Accessible Vehicle supplier and they’ll arrange a home demonstration for you.

Find a supplier

What you’ll get in our worry‑free package

Insurance cover

Insurance cover

We’ll arrange this for you. You can add up to three named drivers and can change these at any time.

Servicing

Servicing and MOT

We’ll cover your regular services and any routine repairs, to keep your vehicle running perfectly.

Breakdown cover

Breakdown cover

We’ll give you RAC cover, so you can travel with peace of mind.

Support

Continued support

Call your Wheelchair Accessible Vehicle supplier and they’ll be happy to help.