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Order your Wheelchair Accessible Vehicle

Start applying online

You can start applying in the Motability Scheme online account. This will speed things up later.

Your supplier will order for you

Once you’ve decided, your Wheelchair Accessible Vehicle supplier will order your new Wheelchair Accessible Vehicle for you. You can check the progress of your order in your Motability Scheme online account.

Once it’s accepted, we’ll send you a confirmation letter with your Personal Identification Number (PIN). You'll need this to get your Wheelchair Accessible Vehicle. You can also see your PIN in your Motability Scheme online account.

Your Wheelchair Accessible Vehicle supplier will usually send you an order form to sign and return. This will list which Wheelchair Accessible Vehicle you've chosen and any optional extras you've added.

Find a supplier

Did you know you can lease a lightweight wheelchair too?

You could benefit from having a second wheelchair to use along with your Wheelchair Accessible Vehicle. You can learn more about these on our lightweight wheelchair page.

If you decide you want one, you’ll need to call us on 0300 456 4566, since you’re getting a Wheelchair Accessible Vehicle.

What you’ll need

  • Statement of responsibilities and suitability confirmation – your supplier will ask you to complete this. It confirms you and your drivers understand and agree to the Scheme rules about how you can and cannot use your Wheelchair Accessible Vehicle

  • Driver fair processing declaration forms – your supplier will ask you to complete these. They let us check the details of your nominated drivers with the DVLA

  • Certificate of entitlement – the letter for your award from either the DWP or Veterans UK

  • Driving licences – copies of both parts of your driving licence, for all your nominated drivers

  • Award letter – if you're receiving financial help from Motability, the charity

A woman and a man looking at a tablet

Speak to a Wheelchair Accessible Vehicle supplier

You can start applying online, from the comfort of your home. Then speak to a Wheelchair Accessible Vehicle supplier and they’ll arrange a home demonstration for you.

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What you’ll get in our worry‑free package

Insurance cover

Insurance cover

We’ll arrange this for you. You can add up to three named drivers and can change these at any time.

Servicing

Servicing and MOT

We’ll cover your regular services and routine repairs, to keep your vehicle running perfectly.

Breakdown cover

Breakdown cover

We’ll give you RAC cover, so you can travel with peace of mind.

Support

Continued support

Call your Wheelchair Accessible Vehicle supplier and they’ll be happy to help.

Next: Get your Wheelchair Accessible Vehicle

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