The adaptations installer
An installer can talk to you about adaptations and help you choose what’s right for you.
An adaptations installer will ask you questions about the needs you have now and if they might change in the future. This helps them to give the best advice on which adaptations are suitable during your lease.
They'll fill out a form called the ‘suitability questionnaire’. This confirms they’ve talked with you about your needs and the adaptations that can help.
Once you agree on the adaptations, they'll tick to confirm you’re happy and that you can use the adaptations safely.
Please ask the installer for this if they do not give you a copy. You can take this to the dealer as it will help you choose your vehicle.
Not all adaptations fit all vehicles. It's important to find out what adaptations you need and if they will fit in the vehicle you like.
The installer can help you find vehicles that are suitable for what you need.
Share your licence codes with the adaptations installer. You may have been given a licence code because you legally need certain adaptations to drive. Please tell the installer your licence code if you have one.
Our customer service team
Adaptations installers and vehicle dealers work together to help you find the right vehicle and adaptations. It's important for you to know what they each do and how the service they give is different.