WAV stands for Wheelchair Accessible Vehicle. This means you can travel in the vehicle while seat in your wheelchair

The adaptations installer

An installer can talk to you about adaptations and help you choose what’s right for you.

Three men smiling and looking at a tablet

There to help you find the best option

An adaptations installer will ask you questions about the needs you have now and if they might change in the future. This helps them to give the best advice on which adaptations are suitable during your lease.

They'll fill out a form called the ‘suitability questionnaire’. This confirms they’ve talked with you about your needs and the adaptations that can help.

Once you agree on the adaptations, they'll tick to confirm you’re happy and that you can use the adaptations safely.

Please ask the installer for this if they do not give you a copy. You can take this to the dealer as it will help you choose your vehicle.

You can see adaptations prices, but we recommend you get advice from an adaptations installer before you decide.

Speak to an adaptations installer before you choose a vehicle

Not all adaptations fit all vehicles. It's important to find out what adaptations you need and if they will fit in the vehicle you like.

The installer can help you find vehicles that are suitable for what you need.

Share your licence codes with the adaptations installer. You may have been given a licence code because you legally need certain adaptations to drive. Please tell the installer your licence code if you have one.

A foldable mobility scooter attached to a car boot hoist

"When you need us, we’ll put you in touch with the right team and they’ll be happy to help."

Our customer service team

Get to know your specialist team

Adaptations installers and vehicle dealers work together to help you find the right vehicle and adaptations. It's important for you to know what they each do and how the service they give is different. 


The adaptations installer

  • Tells you what adaptations you need
  • Shows you how to find vehicles those adaptations can be fitted in
  • Helps you with your adaptations and their servicing
Illustration of a car with headlights and a number plate

The vehicle dealer

  • Shows you suitable vehicles so you can get a feel for what’s comfortable
  • Arranges for adaptations to be fitted to the vehicle you choose
  • Helps to make sure that everything is OK with the vehicle on the day of delivery

Speak to an adaptations installer

An installer can talk to you about adaptations and help you choose what’s right for you. They can then recommend which types of vehicle suit the adaptations you need.

Find an installer

What you’ll get in our worry‑free package

Insurance cover

Advice from an adaptations installer

Installers have the knowledge and skills to recommend the right adaptations for your needs.

Insurance cover

Insurance cover

We’ll arrange this for you. You can add up to three named drivers and can change these at any time.


Servicing and MOT

We’ll cover your regular services and routine repairs, to keep your vehicle running perfectly.

Breakdown cover

Breakdown cover

We’ll give you RAC cover, so you can travel with peace of mind.

Next: Find a vehicle for your adaptations