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A rooftop stowage car adaptation

Our adaptations

Adaptations make our vehicles easier to use. It’s best to get advice about the many different types from an adaptations installer.

Adaptations can help with most needs

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96% of customers were satisfied with the Scheme

Source: Customer satisfaction survey, May 2022

How to get the adaptations you need

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Check if you’re eligible

Use our tool to see if you or someone you know is eligible to join the Scheme. It only takes a minute.

Check now

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Speak to an adaptations installer

Not all adaptations fit every vehicle. Talk to an installer before you look for a vehicle. They can recommend vehicles that are right for the adaptations you need.

Learn more

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Find a vehicle for your adaptations

Tell your adaptations installer about your lifestyle, needs and who travels with you. They can then help you narrow down your vehicle choices. It’s important to find a vehicle that’s compatible with the adaptations you need, as not every adaptation is compatible with every car. 

Learn more

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Order your new vehicle

Visit a dealer to look at vehicles. Talk to them about the adaptations recommended by the adaptations installer. The dealer can help you choose the right vehicle. If you’re ordering an electric car, we’ll help you consider your charging options first.

Learn more

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Pick up your new vehicle 

The adaptations installer will arrange for your adaptations to be fitted with the dealer. The dealer will contact you to arrange a date for you to pick up your vehicle.

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Ready to get started?

An adaptations installer will ask you questions to help find the right vehicle for you. 

Find an installer

What you’ll get in our worry‑free package

Installer

Advice from an adaptations installer

Installers have the knowledge and skills to recommend the right adaptations for your needs.

Insurance cover

Insurance cover

We’ll arrange this for you. You can add up to three named drivers and can change these at any time.

Servicing

Servicing and MOT

We’ll cover your regular services and routine repairs, to keep your vehicle running perfectly.

Breakdown cover

Breakdown cover

We’ll give you RAC cover, so you can travel with peace of mind.

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Support with your electric car

We’ll arrange and cover the standard cost of a home chargepoint and its installation, or give you access to the bp pulse network of over 9,000 public chargepoints.

Having a hoist has given me my independence back. It just gives me freedom to go where I want to go.

Tracey, adapted car customer

Have a question?

What adaptations are available on the Motability Scheme?

If you require adaptations to help make driving, or travelling, easier or more comfortable, you’ll be pleased to know that many of the most popular ones are available at no additional cost when fitted at the start of your lease. Adaptations are divided into three categories – driving controls, stowage and seating and access. You can also find out more in our brochure Your guide to adaptations will download a resource (PDF 952KB). Your local adaptations installer or your nearest Driving Mobility centre are good places to start your search for an adaptation to meet your needs. Call our Customer Services team on 0300 456 4566 if you would like to arrange a Driving Mobility assessment.

Browse adaptations available to Scheme customers

How much do adaptations cost?

Many of our most popular adaptations are supplied and fitted at no extra cost when arranged at the same time as ordering your car. Talk to an adaptations installer to find out about the different options, the cost, and what might be right for you.

If you need to fit adaptations mid-lease, the prices might differ – speak to a local Motability Scheme adaptations installer to discuss these. You’ll need authorisation from our Customer Services team before any adaptation is fitted mid-lease.

Find an installer

Who pays for the adaptations to be fitted?

Many of our most popular adaptations are supplied and fitted at no extra cost when arranged at the same time as ordering your car. The fitting cost is included in the price quoted by the dealer as part of the Motability Managed Adaptations Programme. Talk to an adaptations installer to find out about the different options, the cost, and what might be right for you.

If you need to fit adaptations to your car during your lease, you’ll need to contact RSAM and our Customer Services team first. Then you can contact any Motability Scheme adaptations installer to discuss your needs. You’ll need to pay the cost of any adaptations direct to the adaptations installer.

Find an adaptations installer

Can I get financial assistance toward adaptations?

Many adaptations on the Scheme are now available at no additional cost providing they are fitted at the beginning of your lease. If you are unable to afford essential adaptations, Motability, the Charity, may be able to help.

To make the best use of their charitable funds, Motability award grants which are cost effective solutions based upon the individual disabled person’s mobility needs and not wants.

All grant applications are means-tested to ensure Motability supports those most in need of a charitable grant and to ensure they helps as many beneficiaries as possible with the charitable funds available.

Please note: Motability are not able to award a grant if you have already ordered your vehicle/adaptations. This is because when you place an application for a grant, your Case Manager will consider your individual circumstances and confirm which vehicles the charity is prepared to fund based on your mobility needs, not wants.

Grants are awarded in line with Motability’s policies and following thorough consideration of the information submitted in the application. All grant awards are final, except in cases where additional compelling information is provided. Applications that Motability considers do not meet their funding priorities will not receive grant funding.

You can find more information about financial support at https://www.motability.org.uk/charitable-grants/

I have adaptations on my car, can I keep it for longer?

If you have extensive adaptations fitted to your vehicle, you may be able to extend your lease by up to two years. If this option is available to you it will be included in the letter which we send to you three months before your lease agreement is due to end.

Some adaptations such as boot hoists and person hoists are transferable, so you may be able to use them again providing the adaptations are compatible with your next car. For further information speak to your Motability adaptations installer.

Find out more about adaptations

Find out more about extending your lease of a car with adaptations