On Saturday 20 October we are completing planned system maintenance, therefore our Customer Services team will have limited system access and may not be able to fully complete all requests during this time. We are happy for you to call us, but you may find the answer to your question here or if your enquiry is about insurance or breakdown, please contact our Scheme partners directly.

  1. Can I use bio fuels?

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    Various bio fuels are gradually coming onto the market, with terms like bio diesel (a diesel alternative) and bio ethanol (a petrol alternative) regularly used. At present, none of our manufacturers supply cars to the scheme that can accept bio fuels. In fact, if you use bio fuels in your Motability car you will invalidate your warranty.You should only ever use the fuel that is stipulated by your car's manufacturer. This information can generally be found near your fuel cap or in your car manual.

    More information about fuel types

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