On Saturday 20 October we are completing planned system maintenance, therefore our Customer Services team will have limited system access and may not be able to fully complete all requests during this time. We are happy for you to call us, but you may find the answer to your question here or if your enquiry is about insurance or breakdown, please contact our Scheme partners directly.

  1. I have got some minor damage to my car do I have to set up a claim?

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    Any damage to a car must be reported, however it may not require repair. Please contact RSA Motability who will assess the extent of damage to the car. They will advise you whether repairs need to be carried out or postponed until the end of your lease agreement. 

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