On Saturday 20 October we are completing planned system maintenance, therefore our Customer Services team will have limited system access and may not be able to fully complete all requests during this time. We are happy for you to call us, but you may find the answer to your question here or if your enquiry is about insurance or breakdown, please contact our Scheme partners directly.

  1. My car has been towed away, what should I do?

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    If your car has been removed or towed away, contact Customer Services with all of the details you have, including the vehicles whereabouts and any costs incurred. They will take the details and each case will be looked at on an individual basis.

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