On Saturday 20 October we are completing planned system maintenance, therefore our Customer Services team will have limited system access and may not be able to fully complete all requests during this time. We are happy for you to call us, but you may find the answer to your question here or if your enquiry is about insurance or breakdown, please contact our Scheme partners directly.

  1. My new car will not be ready until after the end of my contract, what can I do?

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    Even though your new car may not yet be ready, if you have made a new application and your current car has had its MOT completed, there is no need to worry. Your new supplying dealer is able to extend your current agreement to meet the start of the new agreement. If your MOT has not been completed this will need to be done before any extension can be made (remember, in Northern Ireland an MOT is not required until the car is four years old).

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