On Saturday 20 October we are completing planned system maintenance, therefore our Customer Services team will have limited system access and may not be able to fully complete all requests during this time. We are happy for you to call us, but you may find the answer to your question here or if your enquiry is about insurance or breakdown, please contact our Scheme partners directly.

  1. When will my car lease agreement end?

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    Leases generally run for three years from the date that you took delivery of your car (or five years for new Wheelchair Accessible Vehicles), this date will be shown on your lease agreement. Three months before the end of your lease agreement we will send you a letter to remind you that it is time to choose a new car on the Scheme.

    At this point, you may be entitled to extend your current lease ; for example if you have driven a low number of miles.  If for any reason you need to end your lease agreement early, you can visit our page which outlines the information you need to know for early terminations .

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